Privacy Policy

1. Introduction

Welcome to OneHeartManikin.com (“we,” “our,” or “us”). We are committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Personal Data We Collect

We may collect the following types of personal data:
  • Contact Information: Name, email address, phone number, and mailing address.
  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
  • Transaction Data: Purchase history and payment details.
  • Communication Data: Messages or feedback you provide through our contact forms or surveys.

3. Purpose of Collection, Use, and Disclosure

We collect, use, and disclose your personal data for the following purposes:
  • Service Delivery: To process your orders and deliver products or services.
  • Communication: To respond to your inquiries, feedback, or complaints.
  • Marketing: To inform you about promotions, updates, or new products that may interest you.
  • Improvement: To analyze website usage and enhance our services.
  • Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Consent

By providing your personal data to us, you consent to our collection, use, and disclosure of your personal data for the purposes stated in this Privacy Policy. You may withdraw your consent at any time by contacting us at sfatc@firstaidtraining.com.sg, subject to legal or contractual restrictions.

5. Access and Correction

You have the right to request access to and correction of your personal data held by us. To do so, please contact us at sfatc@firstaidtraining.com.sg. We will respond to your request as soon as reasonably possible.

6. Protection of Personal Data

We implement appropriate security measures to protect your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

7. Retention of Personal Data

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal data is no longer needed, we will take steps to anonymize or securely dispose of it.

8. Transfer of Personal Data Outside Singapore

If we transfer your personal data to a country or territory outside Singapore, we will ensure that the recipient provides a standard of protection comparable to that under the PDPA.

9. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

10. Third-Party Services

We may engage third-party service providers to perform functions on our behalf, such as payment processing or data analysis. These providers have access to personal data necessary to perform their functions but are prohibited from using it for other purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

First Aid Training Centre Pte Ltd
Address: 29 Bukit Pasoh Road #03-01, Singapore 089843
Email: sfatc@firstaidtraining.com.sg
Phone: 62978123